Privacy Policy

Effective Date: June 2016


campusSIMs has instituted a comprehensive set of privacy policies and procedures to ensure that its customers and website visitors' privacy is never compromised. The purpose of this privacy notice is to inform our customers and website visitors of the type of information that campusSIMs, or a credit card processing partner or other vendor acting on our behalf, collects, how the information is gathered, how it is utilized, how long it is retained and how customers and visitors can restrict its use or disclosure.

The primary focus of campusSIMs's privacy policy is to ensure that all customers and website visitors' personal information, which we term "customer identifiable information," is kept private at all times. As the term suggests, "customer identifiable information" is information which can be used to identify a specific customer, including, but not limited to, a customer's name, date of birth, address, telephone number, e-mail address and financial information such as credit card information.

The collection of customer identifiable information is required for campusSIMs to conduct its business and to maintain the highest level of customer service for all customers and website visitors.

However, given the sensitive nature of "customer identifiable information" campusSIMs endeavors to safeguard such information obtained from its customers, website users and visitors (collectively, "Customers") from any unauthorized intrusions.

General

We collect personal and non-personal information from Customers based upon our business relationship and the nature of the products and services we provide. The types of information we may collect include account information (for example, your name, address, home or alternate telephone number), certain financial information relating to any products and/or services that you purchase directly from us (for example, credit card information, security code and billing address), telephone numbers you call and that have called you and your service history, amongst other information. We also collect and maintain technical information about the equipment you use with our service including, but not limited to, phone information, serial numbers, and SIM card numbers.

In some instances, campusSIMs may collect information that is not "customer identifiable information." Some examples of this type of information include the type of Internet browser you are using, the type of operating system you have configured on your computer, and the domain name of the website and/or Internet Service Provider from which you are linked to our website. campusSIMs primarily uses this information for market research and optimizing its systems in order to deliver the best customer experience possible.

campusSIMs may collect and use customer identifiable information for various purposes, including, but not limited to, billing purposes such as the auto-refill program, to provide or change service, to anticipate and resolve problems with your service, or to inform you of products and services that better meet your needs. This means that campusSIMs may use your customer identifiable information in conjunction with information available from other sources, to market new services that may be of interest to you. When campusSIMs uses third parties to perform services on its behalf, such as marketing, fulfillment services and shipping to customers, campusSIMs will request that such third parties protect your customer identifiable information consistently with this privacy policy. campusSIMs will not, however, disclose your customer identifiable information to third parties who want to market products to you without your express, written or equivalent electronic consent. campusSIMs will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for, or use of, a campusSIMs product or service, including customer names and addresses, without the consent of the customer.

campusSIMs may, however, use and/or disclose customer identifiable information to a third party without a customer’s express prior consent in the following circumstances: to investigate and help prevent potential fraud, other unlawful activity or activity that threatens the network; as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect campusSIMs’ rights, and to protect your safety or the safety of others, investigate fraud, or respond to a government request. If campusSIMs is involved in a merger, acquisition, or sale of all or a portion of its assets, customers will be notified via a notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We will retain your information only as long as needed for business, tax and/or legal purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We will destroy your information once we determine, in good faith, that it is no longer needed for campusSIMs’ business purposes.

Declining e-mail offers

campusSIMs will only send our customers e-mail regarding promotional offers or other news if a customer grants us permission to do so and provides an email address. A customer has the right to choose not to receive campusSIMs e-mail direct marketing communications by opting-out or unsubscribing. A customer can opt-out or unsubscribe from our e-mail list by clicking on the unsubscribe link found at the bottom of every message or promotion delivered electronically to our customers. Upon such election, campusSIMs (a) will not contact that customer directly with campusSIMs promotional messages, and (b) will not use customer identifiable information obtained from that customer's registration to contact that customer with campusSIMs product or service messages.

Security

campusSIMs takes safeguarding customer identifiable information very seriously. To that end, campusSIMs has implemented technology and security features to protect the privacy of your customer identifiable information from unauthorized access or improper use. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). campusSIMs, based on its judgment, will continue to enhance its security procedures as new technology becomes readily available. However, since there is no such thing as "perfect Internet security," campusSIMs cannot guarantee 100% security. If you have any questions about security on our website, you can contact us at support@campussims.com

E-mail and Text Message Content

campusSIMs does not have access to private e-mail communications and text messages that are transmitted using campusSIMs services.

Cookies

A cookie is a small piece of text sent to your browser by a website you visit. When you visit our website, your web browser offers these cookies. Cookies do not contain any customer identifiable information and therefore cannot be used to identify you personally. However, cookies assist us in tracking which of our features you like best. Therefore, cookies enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser settings. Our website is viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features will not be available to you.

In limited circumstances, we may authorize a third party to utilize a pixel script that allows that third party to store their own cookies on your computer when you visit our website. Once again, you have the ability to accept or decline cookies by modifying your browser settings. Once a third party’s cookies are installed on your computer, any information collected by the third party is not governed by this Privacy Policy.

Other Websites

campusSIMs's websites may contain links to other websites that are not owned or controlled by campusSIMs. Any personal information collected by such third party websites is not governed by this Privacy Policy. We recommend that you examine the privacy policies of such third party websites prior to submitting any personal information.

In some instances, our website content is also featured on other websites, with privacy policies that are entirely separate and different from this Privacy Policy. These websites may collect personal information from website visitors that may or may not be used in conjunction with our website information. Prior to supplying personal information to any third party company linking to our website, please read and understand the privacy policy of such third party company.

Advertisements

Advertisements may appear on pages throughout our website. Some advertisements may request information directly from our customers or take our customers to websites that may request personal information. campusSIMs has no control over its advertisers' privacy policies, so please examine the privacy policy of any company advertising on our website prior to submitting any personal information.

Third Party Advertising Companies

We collect information about your activity on campusSIMs websites for a number of purposes using technologies such as cookies, pixel scripts, web beacons, widgets and server log files. We and our authorized campusSIMs advertising partners use that information, as well as other information they have or we may have, to help tailor the ads you see on our sites and to help make decisions about ads you see on other sites. We use third-party advertising companies to serve ads on our behalf. These companies employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by changing your browser settings. You will, however, continue to receive general advertising in the form of generic ads.

Public Forums/Blogs

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You should not provide personally identifiable information in any publicly accessible blog or community forum.

Refer A Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's mobile phone number, email address or other social media handle. Using this information, we will automatically generate a one-time email or other message to send your friend inviting him or her to visit the site and sign up for campusSIMs’ service. campusSIMs does not store your friend's information.

Social Media Features

Our website includes Social Media Features and Widgets, such as the "Share This" button or other interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing the Feature or Widget.

Surveys

Occasionally, we may conduct customer service or other surveys on our website, via text message and/or email. Surveys are conducted at random and are completely voluntary to our website visitors. The survey may require a customer to provide customer identifiable information in exchange for the information or services provided by the survey. We may use this information in an aggregate manner to better tailor the types of services, information, and advertising that we provide.

Policy Changes

campusSIMs reserves the right to change its privacy policy by publishing new terms on its website at any time. If we make any changes that we deem material, we will notify you by means of a notice on our website. Your continued access and use of our websites constitutes your acknowledgment and acceptance of such amended policy. This Privacy Policy does not create any legal right for you or any third parties.

Children

campusSIMs websites are not structured to attract children under the age of 13. campusSIMs believes there is no information on its website which is inappropriate or objectionable for viewing by children. campusSIMs does not knowingly, directly or passively collect information from children under the age of 13. If campusSIMs’ services are purchased by a parent, guardian and/or other family member, they may be used by minors without the knowledge of campusSIMs. In these scenarios, any information collected will be the personal information of the actual adult subscriber and treated as such under this Privacy Policy.

Questions?

Please direct any questions or comments regarding our privacy policy to

support@campussims.com or +1 888 393 9396.

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